Privacy Policy

Welcome to luckpot. Your privacy is paramount to us. This Privacy Policy describes how luckpot ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website, use our mobile application, or engage with our online casino services.

1. Information We Collect

To provide you with the best gaming experience, we collect several types of information:

• Personal Identity: Name, date of birth, and gender to verify your legal age and identity.
• Contact Information: Email address, phone number, and residential address.
• Account Credentials: Luckpot login details and security preferences.
• Financial Information: Transaction history, deposit and withdrawal methods, and payment details required for processing winnings.
• Technical Data: IP address, device type, browser settings, and operating system used during your Luckpot app download or web session.

2. How We Use Your Information

We use the data collected for various purposes aimed at maintaining a professional and secure platform:

• To process your Luckpot register request and manage your account.
• To facilitate secure transactions and Luckpot slots gameplay.
• To comply with legal and regulatory requirements in the Philippines.
• To detect and prevent fraudulent activities or unauthorized access.
• To provide customer support and personalized promotional offers.

3. Data Security and Protection

Luckpot employs industry-standard encryption protocols and advanced security measures to protect your sensitive data. Our platform utilizes Secure Socket Layer (SSL) technology to ensure that all communications between your device and our servers remain confidential and tamper-proof.

4. Cookies and Tracking

We use cookies to enhance your browsing experience. These small files help us recognize your preferences, analyze traffic patterns, and optimize the Luckpot online casino performance. You can manage your cookie settings through your browser preferences at any time.

5. Third-Party Disclosure

We do not sell or rent your personal information to third parties. We may share data with trusted partners, such as payment processors and regulatory bodies, solely to fulfill our service obligations and comply with the law. All partners are bound by strict confidentiality agreements.

6. Your Rights

As a valued user of Luckpot, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate or outdated information.
• Request the deletion of your account and personal data, subject to legal retention requirements.
• Opt-out of marketing communications.